How should I open and close my huggie hoops?
Our hoops close with a post that clicks into a small catch. Gold is a soft metal, so the clasp only ever needs a light touch.
To open
Rest a fingernail on the joint where the two ends meet and press straight down, lightly. The post releases from the catch. Avoid pulling the ends apart from the sides.
To close
Swing the hoop shut and stop at the click. The click means it is secure, and pressing past it can bend the post.
If it won’t click
The post may have moved slightly inward. With the hoop open, lift the post outward very slowly, a little at a time, and test the click after each small move.
If the click feels loose, the post has usually been pressed too far. Gold is soft and can bend under too much force, so handle the clasp gently. The same gentle lift brings the click back.
Questions about your hoops? We’re always happy to help at contact@naomiseoul.com or in the chat.