Jewelry Care
How should I clean my gold jewelry?
Soak the piece in warm water with a little mild detergent, then pat it dry with a soft cloth and let it dry completely.
If the shine has dulled, a light wipe with the gold polishing cloth in your package brings it back. Please don't use the gold polishing cloth on pearls.
For a more thorough clean, we clean your piece and check its stones at no charge. Request it through our KakaoTalk channel, at contact@naomiseoul.com or in the chat. We book the Korea Post pickup for you, and round-trip shipping is ₩10,000.
Can I wear my gold jewelry while showering or swimming?
It’s best to take your jewelry off before the shower, the pool or a hot tub.
14K and 18K gold are alloys: gold mixed with other metals such as silver and copper. The chlorine in pools and hot tubs reacts with those metals and can weaken the gold. Over time, this can loosen or crack the prongs that hold a diamond and cause discoloration.
Perfume, makeup and hairspray can also dull gold’s shine, so put your jewelry on last.
How should I store my gold jewelry?
Store each piece on its own, in a soft pouch or a jewelry box with separate compartments, so your pieces don't touch.
Pieces that touch can scratch each other, and diamonds in particular scratch gold easily. The jewelry case your piece arrived in works well too.
How should I open and close my huggie hoops?
Our hoops close with a post that clicks into a small catch. Gold is a soft metal, so the clasp only ever needs a light touch.
Rest a fingernail on the joint where the two ends meet and press straight down, lightly. The post releases from the catch. Avoid pulling the ends apart from the sides.
Swing the hoop shut and stop at the click. The click means it is secure, and pressing past it can bend the post.
The post may have moved slightly inward. With the hoop open, lift the post outward very slowly, a little at a time, and test the click after each small move.
Questions about your hoops? We’re always happy to help at contact@naomiseoul.com or in the chat.
How should I care for my pearl / Akoya pearl jewelry?
Pearls are organic gemstones and require delicate care to maintain their luster.
The "Last On, First Off" Rule
Always put your pearl jewelry on as the final touch after applying makeup, perfume, and hairspray. Chemicals found in these products can damage the pearl's nacre (surface) over time.
Avoid Water and Heat
Please avoid wearing pearl jewelry while showering, swimming, or washing your hands. Since many pearls are secured to their setting using specialized jeweler's epoxy, exposure to hot water or moisture can weaken this bond, causing the pearl to detach. Additionally, chlorinated water and soaps can dull the pearl's shine.
Cleaning and Storage
After wearing, gently wipe your pearls with a soft, dry cloth to remove any body oils or perspiration. Never use ultrasonic cleaners, steam cleaners, or jewelry dips. Store your pearls in a soft pouch, separate from other jewelry (like diamonds or gold), as they can easily be scratched by harder materials.
Will gold jewelry tarnish over time?
No. Every Naomi Seoul piece is solid 14K or 18K gold, which doesn't tarnish in everyday wear. The small share of other metals in the alloy isn't enough to dull it under normal conditions. To keep the shine, keep pieces away from harsh chemicals and perfume, don't leave them wet for long, and wipe them with a soft cloth now and then.
How often should I get my gold jewelry professionally cleaned?
For pieces you wear every day, we recommend a cleaning and setting check about once a year.
If the shine has dulled or a setting worries you, write to contact@naomiseoul.com or message us in the chat at any time. We'll look at the piece and tell you what it needs.
Still need help?
Write to us or send a message in the chat, and we'll reply by email within one business day.